Assistant Clinic Director

NEW LIFE CLINIC Assistant Clinic Director New Life Clinic treats a diverse population of patients, including Native and Non-Native people.
We have the opportunity to provide whole person care, while managing patient substance use disorders, infectious disease, and mental health needs.
We are adding to our team of dedicated and compassionate individuals.
At New Life Clinic, we bring an innovative model of highly individualized care to patients with opioid use disorder.
We want to work with people who are passionate about learning and who value connection, positivity, and being part of an amazing team.
Each employee at New Life Clinic creates their own ripple effect in the larger circles of the families and communities that we touch.
Are you ready to make a difference with us? We are currently seeking an Assistant Clinic Director for our clinic in Ukiah, California.
We prefer someone with LMFT, LCSW, LPCC, MFT but will consider a candidate with significant experience in management in the substance abuse or other related healthcare field.
Candidate must have supervisory experience and experience working with substance use disorder patients or two (2) years or more direct supervisory experience working in an opioid treatment program.
This full-time position, reporting to the Clinic Director, is an excellent opportunity for someone excited to make an immediate and lasting impact in a growing company.
Position Overview: As Assistant Clinic Director at New Life Clinic, you will work with a team that is on your side and who knows that you are on theirs.
You will work in an environment where everyone understands their role is to help and to jump into new challenges so that patients receive the best evidence-based care possible.
Helping patients build a “new life” will be something that you can take pride in, as your work with them creates a ripple effect in their families and in our community.
We are looking for a person who has supervisor experience and training in treating substance use disorders.
Experience with multicultural populations is highly desired.
The ideal candidate will be patient, humble, and determined, along with demonstrating agility, optimism, organization, and empathy in their work.
If it sounds like we are describing you, we would love to talk about your future at New Life Clinic.
Under the supervision of the Clinic Director and Medical Director, the Assistant Clinic Director would support and assist with the day-to-day operations of the clinic and overall management of the program.
This individual will assist to develop, manage, report on, and be accountable for the activities of the program assigned to them.
The Assistant Clinic Director will be a key contact with community leaders addressing substance use problems within and around Mendocino County.
In this role, the Assistant Clinic Director will assist and support the Clinic Director and Medical Director in the areas of human resources, finances, and general accountability.
As Assistant Clinic Director your duties include, but are not limited to, the following: Maintain licensure or certification in good standing and comply with the requirements for continuing education hours and /or (CEH or CEU).
Assist in overseeing the day-to-day operations of the clinic, as it relates to patient care, staff members, and the facility.
Demonstrate excellence and professionalism to employees through role modeling and leadership.
Follow and implement code of ethics and employee handbook.
Assist in leading quality assurance programs for the clinic by implementation of regulations and policies and procedures.
Maintain professional relationships with patients based on mutual trust and respect and in accordance with the Code of Ethics and Patient’s Rights.
Report inappropriate behavior and misconduct of other staff members to the Clinic Director, CEO and HR Director.
Be present at the clinic during all operating hours, especially as it relates to morning huddle, opening, closing and break times.
Primary Duties: Maintain safe and professional working and treatment environment in the clinic.
Mitigate, remove, and/or resolve any potential risk, hazards, and nuisances.
Ensure proper evaluation and assessment of patients as it relates to behavioral conditions, risk factors, and relapse triggers.
Ensure professional treatment planning for patients as it relates to the patient’s individual conditional and clinical needs and in accordance with their assessment and evaluations.
Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation and manage staff development and training.
Ensure that individual and family psychotherapy and case management services are delivered to the individuals served as required.
Responsible for ensuring adherence to departmental guidelines, policies, and procedures with regard to referral, placement, and treatment of patients.
Assist in the implementation of evidence-based best practices and emerging practice protocols.
Assist in the development, tracking and reporting of outcomes measures.
Utilize the outcome measures for performance improvement of services.
Audit patient records on a regular basis to assure accuracy, compliance with standards, and to ensure services are being delivered to patients as required.
In conjunction with other staff, assist in identifying and eliminating any situation which jeopardizes the health and/or safety of patients, staff, or others who come in contact with community mental health center operations.
Assist staff in working with the court system.
Attend community meetings and provide outreach and education on New Life Clinic’s programs and services.
Collaborate with partner agencies and community members to support New Life Clinic’s mission.
Work with government monitors and project administrators to file reports or complete surveys.
Assist to prepare all reports for appropriate agencies or contracts and coordinate with management.
Ensure compliance with all federal and state licensing requirements, while internally adhering to all company policies and procedures.
Human Resources: Maintain a pleasant and professional working environment.
Assist in managing, recruiting, interviewing, hiring, training, evaluating and supervising program staff, and in writing job descriptions.
Assist in determining staffing levels.
Assist in counseling and disciplining staff as appropriate and necessary.
Assist in evaluating staff performance.
Audit staff records to ensure accuracy, completeness, and compliance with requirements.
Assist with the development of program policies and procedures.
Evaluate program effectiveness.
Financial Performance: Pursue census growth through implementation of effective relapse prevention, outreach, and community relations.
Assist in working with billing office to ensure contract and billing/coding compliance and to ensure clinic financial performance.
Assist in formulating and executing a marketing plan for clinic site.
Comply with the clinic’s operational budgets and practice cost management and special attention to compliance with funding sources.
Ensure proper and professional handling of funds, collection, verification of eligibility and billing.
Ensure efficient utilization of clinic resources and assets, intellectual property, clinic equipment furniture ordering, etc.
Utilize literature, workshops, and other training aids to continually improve clinical and administrative skills.
Perform other related duties and activities as required.
Customer Service: Maintain a safe, pleasant, and professional treatment environment.
Enhance customer satisfaction through respectful communication, prompt attention to customer needs and ensure implementation of patient and stakeholders surveys.
Minimum Requirements: Knowledge of 12-Step Principles.
Computer literate: Microsoft Office, databases, electronic medical records keeping.
Graduate-level behavioral health degree or extensive history of working in the chemical dependency field as a counselor.
Must be registered with the California Board of Behavioral Sciences or certified (or registered) by a California-recognized drug and alcohol certifying body.
2-3 years of management or supervisory experience.
Prior training in counseling or substance use disorder treatment.
History of working within a mental health or substance use disorder system, including the provision of medications for opioid use disorder highly desired.
Willing to follow and train staff in New Life Clinic personnel policies.
Able to work the hours and days required by position, including daily 5:30 am start times.
Be willing to learn and able to deliver the New Life Clinic model of outpatient chemical dependency treatment.
Understand intensive case management, mental health concepts, cognitive behavioral therapy, motivational interviewing, recovery, and mindfulness concepts.
A successful track record of working with, and sensitivity to, multi-cultural populations.
Ability to provide health and TB clearance.
Skills & Abilities: Detail-oriented and ability to work independently when needed.
Able to plan and manage multiple projects.
Demonstrated ability to lead and work effectively in a team environment.
Passion for working with people, even on tough days.
Ability to treat each individual like they are the only person in the room.
Good listener.
Welcoming of differences and diversity.
Ability to work independently and also to thrive in leading the team.
Ability to take direction and receive constructive feedback.
Power to stay calm, focused, and kind in stressful situations.
Organized and detail oriented.
Reliable Flexibility, versatility, and willingness to jump into new situations and challenges.
Humility Courage to stand up for your beliefs.
Ability to help create a safe environment for patients and staff.
Conduct all professional activity in an ethical manner.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to keyboard or type, handle materials used in performing the essential functions of the classification, and reach with hands and arms.
The employee will be asked to perform repetitive behaviors (e.
g.
, typing and data entry).
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this classification include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person, by telephone.
While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate.
The employee must also analyze and evaluate situations and adopt effective courses of action.
Why Work for Us? Our team is a family with each person vital to our mission.
Our team members are forward-thinking and passionate about creating change.
We foster a culture of autonomy and ownership made possible by the trustworthiness and honesty of our team members.
In a field that can sometimes leave staff feeling numb or powerless, we support active teamwork by responding with engagement, participation, and empathy.
We treat patients with respect.
And we believe that being curious and positive makes a difference.
Our vision is to guide people to a New Life.
Our hope is to inspire individuals, families, and communities-and to save lives in the process.
Our team embodies the values of Respect, Growth, Compassion, Teamwork, and Commitment.
We support our team through a competitive salary and benefits package and opportunities for continuing education and professional advancement.
New Life Clinic staff will also be cross trained to meet the needs of patients and to make each day a success.
On-the-job training will empower team members, as we believe the excellence of the clinic and the professional development of our staff complement one another.
Please visit www.
newlife.
health for more information.