Adventist Health Ukiah Valley is located in the county seat of Mendocino County.
Surrounded by redwoods and vineyards, it is lush with wilderness.
Adventist Health Ukiah Valley operates a 49-bed hospital and affiliated clinics offer both specialty and primary care services.
The newly built emergency department operates with a physician on duty 24-hours a day and is designated as a level IV trauma center.
Each year, Adventist Health Ukiah Valley treats more than 25,000 patients in its emergency room, performs more than 5,000 surgical procedures in its hospital based and ambulatory surgery center, delivers nearly 850 babies and performs more than 43,000 radiology tests.
Job Summary:
Acts as a patient advocate.
Guides patients through the clinical care system, establishing contact with new patients and/or family members, or caregivers.
Understands the clinical care options for patients and directs them to healthcare services within the organization, at outside facilities and within the community for timely treatment and recovery.
Actively identifies and addresses population and patient specific barriers to care that might keep the patient from receiving timely and appropriate treatment.
Connects patients with resources, healthcare and support services in their communities.
Supports the physician and interdisciplinary team in facilitating patient care with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction.
Implements day-to-day care management interventions for identified clinic patients.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred
Bachelor’s Degree or equivalent combination of education/related experience: Preferred
Experience in a hospital or healthcare environment: Preferred
Licenses/Certifications:
Licensed Vocational Nurse (LVN) licensure in the state of practice: Required
Licensed Vocational Nurse/Licensed Practical Nurse (LVN/LPN): Required
Essential Functions:
Assists patient and family in identifying and accessing appropriate institutional and community resources.
Implements appropriate care intervention and follow up to ensure patients receive timely care, preventing delays and access to appropriate services and follow up instructions from managing physicians.
Interacts with other hospital departments in fulfilling the needs of the patients.
Makes initial and ongoing assessments of patient needs (clinical, emotional and social) and assists the healthcare team with appropriate recommendations or referrals for care.
Facilitates the timely completion and confidential reporting of diagnostic testing results to patients and families with interpretation, as well as to ordering clinicians through active tracking of ordered tests.
Collaborates with the team of patient, family, and healthcare providers in providing patient care in a safe, healing, humane, and caring environment.
Provides learning opportunities for patients/family members and team members; and directly provides health information to patients, families, and treatment team.
Documents coordinator and patient interactions in electronic or hardcopy chart in a manner consistent with hospital standards.
Creates reports from patient data such as volumes and outcomes.
Monitors, analyzes, and reports to clinic governing body clinical and operational key indicators and identifies opportunities for performance improvement
Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients.
Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc.
, as a condition of employment, and annually thereafter.
Medical and religious exemptions may apply.
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